Tag: united

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Video answers: ‘Why airlines sell more seats than they have’

Here are the answers to last Friday’s video, enjoy!

Suggested ICAO level for video: 5+

  1. It’s called the no-show rate.
  2. They base their estimates on complicated systems that take into account the route and date.
  3. Many passengers miss their connections because 25% of domestic US flights arrive late.
  4. Passengers miss Sunday flights less because they are likely to be travelling for work on the following day.
  5. They choose passengers who have the ‘least merit’ to be on a flight or who have the ‘least value’ to the airline on paper. The computer will choose those people who checked in last or have a low or no frequent flier status.
  6. Passengers can check in early, even online, and get their boarding pass to help their chances of not being bumped off a flight. Having a frequent flier account, even with few points in it can also help make sure passengers fly on their flight.

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Video: ‘Why airlines sell more seats than they have’

Fly High English - Video

This week’s video describes why airlines sell more seats than they have. After this week’s news about a United Airlines passenger forcibly removed from a plane, it’s interesting to find out more about this practice. Watch the video to find out why and how they do it.

Try to answer the following questions about the video and come back on Monday for the answers.

Suggested ICAO level for video: 5+

  1. What’s the term used to describe the quantity of passengers that don’t arrive for their flight?
  2. How do airlines know how many people won’t arrive for their flight?
  3. Why do many passengers miss their connections?
  4. Why do passengers miss Sunday flights less?
  5. How do airlines choose who will be bumped off a flight?
  6. So what can passengers do to reduce the chances that they’ll be bumped of a flight?

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Have a great weekend!

Why Airlines Sell More Seats Than They Have

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